Where does my order ship from?

Our production facilities span across North America, covering both the USA and Canada. Your order is directed to the most suitable facility based on your specifications and delivery address, ensuring the shortest transit time possible.

Can you ship internationally?

Shipping outside North America can incur higher costs, but we do offer international shipping. Customs often hold shipments to check that the contents of the package and confirm that the value of the goods were declared accurately. This may cause a delay in the estimated delivery date provided to you.

Are the dimensions for inside of the box or the outside?

All of our dimensions are given as inside measurements, so the size you order is how much space you'll have inside the box for your product! 

They're always listed in order of length by width by depth for all of our box styles. Length is measured side-to-side. Width is measured front to back. Depth is measured top to bottom.

What are the colors on my dieline template?

The dieline template you receive from us has three important color-coded guide lines.

Black lines are bleed lines. Any art (such as your background color) that should print all the way to the edge of the material should extend at least to these lines. It's okay if it extends beyond them, because nothing past the green line will print.

Red lines are cut lines. Important artwork (especially text) should be placed at least 1/8 (.125) from all cut lines, as boxes can shift slightly during the cutting process. Keeping artwork away from these edges ensures that it won't accidentally be cropped during production.

Green lines are fold or crease lines. Important artwork components (especially text) should be placed at least 1/8 (.125) from crease lines. Maintaining this distance from these lines ensures that it won't unintentionally end up on a fold line after Production.